SKYROS ANSWERS TO YOUR CONCERNS
Shipping & Pickup Information
We use USPS and UPS parcel services for all U.S. (domestic) and international shipments. We do not ship to PO Boxes. You can also pick up your packages at our retail store in Doral, Florida.
We process all orders within 2 to 3 business days. Orders with customized clothing will add 3 extra days. Once processed and dropped off to the most convenient delivery service, shipping times will depend on the type of shipment chosen at checkout.
International shipments only available for Skyros™ brand's products. You may have to pay extra fees or custom taxes, and/or commissions to pick up your package(s).
You must send us an email to support@SkyrosSports.com
The order numbers to be picked up by a third party. A photo (front only) of the card used to process the order(s). An image of an identity document with photo of the cardholder. The name must match the person who registered at SkyrosSports.com. Finally, Full name of the person authorized to pick up.
We accepts majors Credits like Visa, Mastercard, Amex, Discover, Diners Club and US issued Debit cards. Also Google Pay, Apple Pay, Shop Pay. In some circumstances We accept money transfer by Zelle.
Yes, You do. When you choose Shop Pay at checkout, you can split your purchase into flexible installment payments. Learn more here
When you place an order, it creates an authorization hold
. These apply only those paying with a credit or debit card. Authorization holds are a way for us to confirm your funds can go through successfully. They are NOT payment charges. Authorization holds are temporary and the pending line transaction on your bank statement will disappear after a few days. If you order was cancelled, the temporary authorization hold should reverse within a few business days.
Orders and Returns
No. You'll be able to buy as a Guest. However, you will need to provide us with minimum contact information in order to process your order/payment including your email.
Returns are free as long as the shipment departs from any U.S. territory (Continental) and the return request is made within 30 days from the date of purchase. If you wish to make an exchange, We'll generate a store credit or GiftCard for future purchases once your return is completed. Certain conditions apply. View our Refund and return policy
If you have created an account in our online store, you just need to log in here
to track your package, process your next order faster, store multiple shipping addresses and much more.
If you placed an order as a guest, you will be receiving emails with every status change. You can also chat with us here
Note: Answers to frequently asked questions may change from time to time. We suggest that you contact us by email, phone or social networking chats.